Privacy Policy

Disclaimer: The translation into English is intended solely as a convenience to the non-German- reading public and is not legally binding. We have attempted to provide an accurate translation of the original material in German, but due to the nuances in translation to a foreign language, slight differences may exist.

Information about the collection of personal data

In the following we provide information about the collection and - if necessary - further processing (storage etc.) of personal data. Personal data is any information relating to an identified or identifiable natural person such as name, age, marital status, address, phone number, e-mail address or bank details. Sometimes the e-mail address is considered personal data as well. Controller in terms of Article 4(7) GDPR (EU General Data Protection Regulation) is the AMM Arts Music Media UG (find our details in our imprint).

Collection and further processing of personal data and type and purpose of data collection

In the following we provide information about the cases in which we collect personal data and for which purposes. In general, there is no legal obligation for you to enter your personal data; but - within in the scope of a contractual relationship (e.g. if you place an order) - it may be necessary to collect and process certain data do we can fulfill our contractual obligation or due to other legal obligations (e.g. Anti Money Laundering Act); If that is the case, we will inform you in advance.

Processing of personal data while visiting our website

While using our website for informational purposes, we only collect the personal data provided by your browser. If you want to take a look at our website, we process personal data for the purposes of our legitimate interests, that are important for technical reasons to properly display our website and to ensure its stability and safety in accordance with Art. 6(1) point (f) GDPR: IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request comes, browser, operating system and its interface, language and version of the browser software. The data are stored in log files, a combination with other data sources is not carried out. In general, the data will be erased after on month at the latest.


When using our website, cookies are stored on your computer. Cookies are small text files that a site or a service provider transfers to your computer’s hard drive through your web browser and by which the entity that set the cookies (in that particular case: by us) captures and remembers certain information. Cookies make the internet offer more user-friendly and effective. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change (legal basis: Art. 6(1) point (f) GDPR).

Cookies are stored on the computers of the users and then transmitted to us. That is why, as a user, you can manage the use of the cookies. By changing the settings of your browser, you can either deactivate or restrict the transmission of cookies. Stored cookies can be deleted at any time. This can also be done automatically. If you deactivate cookies for our website, it is possible that not all of its functions can be used to their full extend. Session cookies are deleted automatically at the end of your visit. If we use cookies above and beyond that, we will inform you separately and where appropriate in our Privacy Policy.


For complaints or questions of any kind we offer the possibility to get in touch with us via a contact form, which we provide on this website. Furthermore, you can get in touch with us via e-mail or by phone.

In case of using the contact form, the following data provided by you is being transferred to us and stored: name, e-mail address, the message. Further data may be provided voluntarily.

The personal data we collect in the course of a contact request are erased automatically, after your request is closed, unless other legitimate interests require storage for a longer period (e.g. due to announced further requests etc.). If your request leads to the conclusion of a contract, your data will be deleted immediately after expiry of the statutory retention periods (10-year retention period due to tax regulations with regard to all data relevant to the tax case or 6-year retention period due to commercial and professional regulations) or after expiry of limitation periods.

Purchase orders in our shop

You can order via our website as guest, without signing in, or you can sign in as customer for future purchases. If you are signed in as a customer, you do not have to re-enter your data for fur future purchases.

If you place an order in our webshop we collect the following data - irrespective of whether you place the order as a guest or as a signed-in customer:

- Title, first name, name

Valid e-mail address

Contact details

We collect this data in order to identify you as a customer and to be able to process, fulfill and to carry out your order. Furthermore, in order to execute your order, we will ask for your bank details, which are necessary to complete the payment process.

The data processing is carried out in response to your order and/or registration and is necessary - in accordance with Art. 6(1) point (b) GDPR - for the performance of the contract, the processing of your order and the mutual fulfillment of contractual obligations.

Further processing and disclosure of your information to third parties

We only process your data beyond the cases mentioned in this present Privacy Policy:

If you have given your consent in accordance with Art. 6(1) point (a) GDPR If processing is necessary for the performance of the contract in accordance with Art. 6(1) point (b) GDPR (e.g. transmission to our service providers - who are necessary for the execution of the contract such as postal services, authorities, payment service providers such as PayPal, tax consultants, etc.) If processing is necessary for compliance with a legal obligation to which we are subject in accordance with Art 6(1) point (c) GDPR (in particular tax and commercial law storage and transmission obligations) and if processing is necessary for the purpose of the legitimate interests pursued by us or a third party, especially in the context of assertion, or exercise or defense of legal claims (e.g. disclosure to courts, debt collection, lawyers etc.) in accordance with Art 6(1) point (f) GDPR, except where our interests are overridden by your interests or fundamental rights and freedoms which require protection of your personal data.

We may disclose your data to our service providers on whose services we depend on in order to run our business and to fulfill our legal obligations (e.g. technical service providers for the maintenance of our software and IT structures), but whom solely use the data as instructed by us; such service providers work for us within the scope of order processing. If you choose PayPal as payment method, credit card via PayPal, direct debit via PayPal or purchase on account via PayPal, we transfer your data for the purpose of executing the payment to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (PayPal). When paying via credit card, direct debit or purchase on account, PayPal reserves the right to check your credit rating information. The payment method offered to you by PayPal is chosen on the basis of the result of the check and the statistical probability of non-payment. The credit rating information can contain probability values (so-called scoring values). As long as scoring values are included in the result of the credit rating information, these values are based on scientifically accepted mathematical-statistical procedures. Among other information, address data is included in the calculation of the scoring values. Find more information concerning your privacy in the PayPal Privacy Policy:

Erasure of Data

Unless stated otherwise in the present Privacy Policy, personal data will be erased if they are no longer necessary in relation to the purposes for which they were collected or otherwise processed - provided that no legal retention periods (e.g. 10-year retention period due to tax regulations with regard to all data relevant to the tax case or 6-year retention period due to commercial and professional regulations) or e.g. limitation periods apply that may be useful for legal prosecution.

Your rights in relation to your information

In relation to your information that we use, you have the right to access and receive information about its use, to have it corrected and/or deleted; you have the right to restrict the use of your information and you have the right to object to the use and disclosure of your information (more details to follow) as well as you have the right to withdraw your consent to the use of your information.

You also have the right to complain to a data protection supervisory authority.

You have the right to object to the processing of your personal data at any time with future effect.

The right to object in accordance with Art. 21 GDPR:

If your personal data are processed on the basis of Art 6(1) point (f) GDPR, you have the right to object - pursuant to Art 21 GDPR - to the processing of your personal data with effect for the future, on grounds relating to your particular situation or if your objection is directed against direct marketing purposes. In the latter case, you a general right to object which we will carry out without specification. If you would like to exercise your right of objection, you can send us an e-mail.

Information on e-mail communication

E-mail communication with us is unencrypted by default. If you send us an unencrypted e-mail or if you make an inquiry and ask for a reply via a regular e-mail, we initially assume that you agree to unencrypted communication. Please tell us explicitly if you wish to correspond via encrypted communication. In that case, you have to fulfill certain technical requirements (e.g. implementation of encryption software in your mail program or the use of a corresponding service provider). On request, we can send certain documents as password protected PDF-files or ZIP-files, for example; in that case, please check your spam folder, as such attachments are often classified as unwanted messages.

Sign up for our newsletter

As far as you have explicitly given your consent in accordance with Art. 6(1) point (a) GDPR, we use your e-mail address to send you our newsletter regularly. To receive the newsletter, an e-mail address is sufficient.

You can sign off at any time, for example via a link that is provided in the e-mail. You can also send your wish to sign off via mail to the e-mail address in our imprint.