Terms of payment and shipping
Information on shipping and delivery times:
We ship with DHL. The shipping costs include loading and packaging fees, postage and possible sales tax. Ordered goods are ready for shipment within 5 – 6 business days, after the order has been placed plus the respective delivery time - that is 1 – 3 business days within Germany, 7 – 10 business days within the EU and outside the EU 15 – 25 days.
Unfortunately the DHL shipping costs for some countries have increased due to corona.
Shipping and handling charges are as follows:
Within Germany: free shipping Within the European Union: 13.90 € Within Europe (non EU): 13.90 € North America (USA, Canada): 53.99 € (Due to the Corona pandemic, DHL introduced a temporary Emergency Situation Surcharge so, currently, there are higher shipping costs.) Other countries (if selectable): 53.99 € (Due to the Corona pandemic, DHL introduced a temporary Emergency Situation Surcharge, so there are higher shipping costs.)
Items shipped outside of the European Union may be subject to customs fees, which are levied by the respective country of destination, which cannot be influenced by us and which are not included in the total cost of your order, nor will they be covered by us. Customs duties and taxes are levied by the respective country of destination and are to be borne by the recipient. Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
Possible payment methods are as follows:
PAYMENT IN ADVANCE:
After placing your order your receive an invoice with the total amount of your order and our bank details. In order to process your payment quickly, please provide your order number in your payment note.
PayPal - the easy way to pay online. If you would like to pay via PayPal, you do not have to be signed up to PayPal before placing your order. You will be forwarded automatically to PayPal while proceeding with your order, after choosing PayPal as your payment method. You can register and create an account to which you can connect your credit card or your bank details. Your payment information will only be stored there and will available for future payments without entering them over and over again. Find out more on https://paypal.com